Terms of Service

2. Nature of the Service

ARTSOFT SIEM S.L.:

• provides digital infrastructure
• facilitates interaction between users and independent professionals
• does not act as a law firm, tax advisory, or professional services provider

Any professional services are performed by independent professionals, who are solely responsible for their services.

3. Important Disclaimer — No Legal Advice

REGLAPP is not a law firm and does not provide legal advice or legal representation.

All information and AI-generated responses:

• are for informational purposes only
• may be incomplete, inaccurate, or outdated
• do not constitute legal, tax, or financial advice

Use of the platform does not create any attorney-client, advisor-client, or fiduciary relationship.

Users should consult qualified professionals before making decisions with legal, financial, or immigration consequences.

4. AI Usage Disclaimer

By using REGLAPP, you acknowledge that:

• AI-generated responses are automated and may contain errors
• responses depend on the information provided and may not reflect full context
• AI does not replace professional advice

You assume full responsibility for any decisions made based on AI-generated content.

5. Eligibility

By using the platform, you confirm that:

• You are at least 18 years old
• You provide accurate and truthful information
• You are not using the platform for fraudulent or unlawful purposes

6. User Obligations

You agree to:

• provide accurate and complete information
• use the platform only for lawful purposes
• not misuse, manipulate, or attempt to exploit the system
• not use the platform for fraudulent immigration, tax, or legal activities
• not reproduce, distribute, or commercially exploit platform content without authorization

7. Accounts and Security

You are responsible for:

• maintaining the confidentiality of your account credentials
• all activity conducted through your account

We reserve the right to suspend or restrict access in case of misuse.

8. Subscription and Services

The platform may offer:

• subscription-based access
• onboarding packages
• additional paid services

Subscriptions may include access to:

• AI tools
• document storage
• platform features
• coordination with professionals

Subscriptions do not guarantee specific outcomes or professional results.

9. Payments and Billing

• Payments may be processed through third-party providers (e.g., Stripe)
• The platform may act as a payment intermediary
• Prices may be displayed with or without VAT, as applicable

Payments may include:

• access to the platform
• coordination and administrative services

Refund policies and commercial terms will be clearly presented prior to purchase.

10. Relationship with Professionals

• Professionals available through the platform are independent contractors
• No employment or partnership relationship exists with ARTSOFT SIEM S.L.
• The platform does not guarantee availability, quality, or outcomes of professional services

Users engage with professionals at their own responsibility.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ARTSOFT SIEM S.L. shall not be liable for:

• decisions made by users
• actions or omissions of independent professionals
• outcomes of immigration, tax, or administrative procedures
• errors or inaccuracies in AI-generated responses
• indirect damages, loss of profits, or business interruption
• technical failures, downtime, or platform unavailability

Total liability of ARTSOFT SIEM S.L. shall be limited to the total amount paid by the user in the preceding three (3) months.

12. Disclaimer of Warranties

The platform is provided "as is" and "as available", without warranties of any kind, whether express or implied.

We do not guarantee:

• uninterrupted or error-free operation
• accuracy or completeness of content
• fitness for a particular purpose

13. Indemnification

You agree to indemnify and hold harmless ARTSOFT SIEM S.L. from any claims, damages, or liabilities arising from:

• your misuse of the platform
• violation of these Terms
• infringement of third-party rights

14. User Content

You are solely responsible for any data or content you provide.

You represent that:

• your content is lawful
• you have the right to share it

You grant ARTSOFT SIEM S.L. the right to process such content for the operation of the platform.

15. Intellectual Property

All content, software, systems, and materials on the platform are the property of ARTSOFT SIEM S.L.

Unauthorized use is strictly prohibited.

16. Suspension and Termination

We reserve the right to:

• suspend or terminate access
• restrict functionality
• remove accounts

at our sole discretion, without prior notice.

Users may stop using the platform at any time.

17. Modifications

We may update these Terms at any time.

Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of Spain.

19. Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.

20. Final Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Force majeure events shall release ARTSOFT SIEM S.L. from liability where applicable.